1. O2's Priority Ticket offer is open to anyone who is an O2 UK customer on the day before the Offer Period commences.
2. All O2 customers who text the relevant Key Word to 2020 prior to or during the Offer Period, will receive a URL that directs them to the priority ticketing promotions page. This URL provides the recipient with the chance to purchase tickets online during the "Offer Period". Capacity restrictions may apply during busy periods. Texts sent to 2020 are charged at standard network rates.
3. Standard See Tickets and Ticketmaster purchase policy applies to all ticket purchases*.
4. O2's Priority Ticket offer does not guarantee access to the best seats. O2 is allocated a broad range of seats for each event and when booking tickets, customers have the option to choose where to sit from the range of seats available.
5. Ticket purchases may be refused or cancelled if more than the Maximum Ticket Number are requested; the ticket allocation is sold out; if the person attempting to purchase tickets does so outside of the Offer Period; or if O2, See Tickets or Ticketmaster reasonably believe that the purpose of the purchase is to enable commercial re-sale of the tickets.
6. O2 accepts no responsibility for incorrectly completed, lost or delayed text responses or delayed, incomplete or unprocessed online or phone purchase transactions.
7. Entrance to concerts is subject to the standard conditions of entry to The O2, which can be viewed online at http://www.theo2.co.uk/web/guest/termsandconditions.
8. Events may occasionally be cancelled after publication of a Priority Ticket offer for reasons outside O2's control. O2 will endeavour to promptly update any relevant information but can not issue refunds for texts sent or calls made by customers before this occurs.

See Ticketmaster's purchase policy at http://www.ticketmaster.co.uk/legal/purchase.html